Shipping Policy

Thank you for shopping with Nerilys! Here's everything you need to know about how we get your skincare to you.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. You'll receive an email with your tracking information once your order has shipped.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided at checkout and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can follow your package every step of the way.

Lost or Damaged Orders

If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we'll do our best to make it right.

📧 Contact us at: gabija.zydelyte@gmail.com

Thank you for your patience and for choosing Nerilys. 🌿